LeadGridd is a conversational CRM that brings every customer conversation — across WhatsApp, Instagram, Facebook Messenger, and email — together with your sales pipeline, broadcasts, and an AI lead qualifier, so your team replies faster, follows up automatically, and never lets a lead slip.
Works where your customers are
Omnichannel inbox
WhatsApp, Instagram, email, and your website chat land in a single team inbox. Assign, collaborate with private notes, and reply with saved responses — without switching apps.
Lead pipeline & CRM
A visual drag-and-drop pipeline keeps your whole funnel in view. Rich contact profiles, custom fields, and smart de-duplication keep your data clean as you grow.
Campaigns & drip
Send targeted WhatsApp and SMS broadcasts to audiences you define, then let stage-triggered drip sequences nurture leads over days and weeks — completely hands-off.
AI lead qualifier
An AI bot greets new leads, asks your qualifying questions, scores the answers, and routes hot leads to the right stage and agent — with smart follow-ups that stop the moment a lead replies.
Video meetings
Schedule a Zoom or Google Meet right from a conversation. The join link is sent to your customer automatically, and after the call the recording, transcript, and an AI summary land straight back on the meeting card. Agents can even connect their own Zoom so calls run under their name.
Reports & insights
Track conversation volume, response and resolution times, agent and team performance, CSAT, SLA compliance, and pipeline movement — all in one dashboard.
One platform, no add-ons to chase. Here’s a taste of what’s in the box.
Bring your inbox, pipeline, campaigns, and AI qualifier together. Start in minutes.